Mountain Information

Safety & Risk Awareness

The use of ski area premises and facilities and participation at Mount Sima/Friends of Mount Sima Society is subject to the conditions set out in the Exclusion of Liability and Assumptions of Risks Notice and the Release of Liability, Waiver of Claims, Assumption of Risks and Indemnity Agreement.

ON HILL EMERGENCIES ONLY, CALL 867-689-6056

Ski Patrol

Mount Sima has a highly trained ski patrol that are on duty every operating day. The patrol consists of both paid staff and volunteers from the Canadian Ski Patrol, a national organization that provides patrollers to ski areas across Canada. Patrol provides safety and first aid on the hill during regular operating hours. They are also working when the hill is closed to the public carrying out operational and safety tasks such as fencing and signage, as well as practising rescue and rope skills. All patrollers are trained to the same level of first aid and rescue skills. We work as a team to provide a safe and fun family atmosphere and are always willing to help.

If you ever need Patrol help you can ask guest services or any other staff member to call them for you on the radios that all staff carry, or you can call 867-689-6056. You can also find the patrol at the top of the mountain in the top floor of the two-story public building next to the chairlift offload area, where they standby to respond to any accidents on the mountain. Look for the ski patrol flag and come in for a visit and warm up in front of the wood stove.

If you ever have a safety-related concern, don’t hesitate to report it to the patrol in person or call the patrol at 867-689-6056. You can also speak to guest services in the main lodge or our friendly lift attendants.

CSP Yukon Zone: www.yukonskipatrol.ca

Ride Safely

Skiing, snowboarding and other activities that take place at ski areas involve the risk of injury. The information contained in this section of this website is intended to inform you of the risks, dangers and hazards that you may encounter at a ski area and help you to stay safe while enjoying these activities. Whether you are a participant in these activities or a parent or guardian of a minor participant, please take the time to familiarize yourself with the Safety and Risk Awareness information on this website and at skisafety.ca.

Using Alpine Ski/Snowboard Boot Binding Systems

The ski boot/binding system for alpine skiing may not release during every fall or may release unexpectedly. The ski boot/binding system is no guarantee that the skier will not be injured.

The snowboard boot/binding system is not designed or intended to release and will not release under normal circumstances. Given the snowboard boot binding system is a non-system, the system will not reduce the risk of injury during a fall and will increase the risk of not surviving an avalanche.

Before you go

In addition to the Alpine Responsibility Code, here are some additional tips to keep you safe and enjoy your day on the slopes:

Weather

Plan ahead for variations in weather. Dress appropriately, and have properly tuned gear. Warmth and visibility are key safety components.
UV rays are reflected from the snow surface. Always wear sunscreen, and goggles or sunglasses, even on cloudy days.
Cold temperatures increase the likelihood of frostbite. Dress warm, bring extra layers and keep an eye on exposed skin. Go inside immediately if skin begins to turn white.
Take note of the conditions. When the snow surface is hard and fast, it is easy to ski/ ride at high speed, increasing the risk for serious injury if you fall and slide. Be aware of changing snow surface conditions.

Keep hydrated and carry a snack with you to keep you fuelled.

Ski with a buddy

Identify meeting points with your group in case you become separated. All group members should know where to meet should separation occur.
Carry a whistle and be particularly cautious when skiing/riding in the trees. Tree wells are a real risk.

Helmets

It is highly recommended to wear a helmet while skiing and riding. Skiers and snowboarders are encouraged to educate themselves on the benefits and limitations of helmet usage. See more on snow sports helmets.

Don’t overdo it

Be aware of fatigue, many visitors are on vacation and might not be conditioned to ski/ board long days. Warm up in the morning and stretch it out, then tone it down in the afternoon.

Snowcats and snowmobiles may be encountered during operating hours.

Give these vehicles plenty of space.

Be aware of your surroundings

Be mindful of where you stop on the hill, for your safety and the safety of other skiers and snowboarders. When resting, move over to the side of the run. Never stop under a roller, jump, cat track, or on a blind corner, as uphill skiers will not be able to see you.
Always be aware of other skiers and snowboarders. Look uphill before you commence downhill, and yield to other skiers and snowboarders.

Children in Backpacks, carriers and sleds

You may not ski/ride/walk on a designated ski run at Mount Sima while carrying a child on your person, in a backpack, in a carrier or in a toboggan/sled of any kind.
Small children and babies in backpacks and carriers are not allowed on the chairlift, bunny hill handle tow or designated ski runs.
All children riding the chairlift and skiing/riding on a designated ski run must be wearing skis or a snowboard and must be capable of making their way down the mountain under their own power.
Children may be skiing between their parents’ skis or may be on a leash but skis/boards must be on the snow.
Children in backpacks and carriers and in sleds are welcome on the mountain in the base area. Child care providers are reminded that there are always risks associated with skiers/riders coming into the base area from the bunny hill and other designated runs and care should be taken to remain within the slow/low traffic area.
At no time shall a child be towed behind another skier/rider in a toboggan or sled on a designated ski run.
Exceptions: The only exception to the carrying of a child in a backpack on a designated ski run is during Wednesday night uphill nights. The child may be carried up the designated uphill track on the “lookers” right of Haileys in a backpack, only if they have boots/skis/boards to make their way down the mountain under their own power.

Children on leashes and harnesses

Children may be on leashes and harnesses on designated ski runs but may not be on a leash in terrain parks. At Mount Sima, this includes the banked slalom on Pokeys, Pokey Park, Upper and Lower Park (Coyote), Border Cross, the Base Park and Big Air. Accompanying adults are reminded that green runs are the most sensible place to teach children on leashes to ski. Blue and Black Diamond runs tend to attract faster and more aggressive skiers, increasing the chances of a collision.
Prior to getting on the chairlift the leashes shall be unclipped or safely tucked away so that there is no danger of them being caught on the chairlift during loading or unloading.

Terrain Parks

Be Park Smart

When riding in Terrain Parks, there are a number of specific etiquette and safety practices that all users should follow.

The basics of terrain park safety are outlined in the Smart Style. Park Smart Terrain Safety Program.

Start small – Work your way up. Build your skills.
Make a plan – Every feature. Every time.
Always look before you drop.
Respect the features and others.
Take it easy – Know your limits. Land on your feet.

Before you drop in

Read the entrance signs – each entrance is marked with a unique sign stating park terrain difficulty levels. Please follow within your ability and always be in control.
Take a warm up run – it is recommended that you take a ride through the park and check it out so you can get a visual of what to expect and the confidence to succeed.
Progression – to progress through jumps and features gradually increase the challenge and difficulty. Don’t attempt maneuvers that are beyond your ability.
Start small – if you’re new to riding terrain parks, we recommend that you start small with beginner features and get the basics down and work your way up. If you are having trouble, take a lesson.
Helmets are highly recommended.

Closed means closed – know when to avoid terrain and features

If you see a rope line, fencing, signs or bamboo across a takeoff it is up for a reason. Please do not remove and do not ride those features. If you have any questions or concerns find one of the Park staff.
Let the Park staff do their job – if you see Park staff working on a feature, please skip that feature and come back when they are done.
If there are boards or skis in front of a jump, the jump is closed so go around the feature.

Practice park etiquette

Don’t stop or sit on landings and knuckles – if you need to stop and take a break for a moment do not sit where people cannot see you.
Keep landings clear – never stop to take a break in a landing, bottom of roller or anywhere that you are not visible to riders uphill from you. Clear the landing area to avoid collisions.
Do not ride through landings. When not using features, stay off to the side of the trail, out of the way.
Use features in the manner in which they are intended. Don’t jump off the sides of the takeoffs. Save the takeoff lips for the people who want to ride the feature correctly.
Practice riding on small jumps or rollers instead.
Do not snake – be courteous of your fellow park riders, call your drops and give people a decent amount of time and space when waiting to ride a feature to avoid cutting people off.
Slow down when exiting the terrain park.

Ski Area Premises

When visiting a ski area, the premise is not limited to the ski runs – many ski areas will have day lodges, parking lots, restaurants, tube/tobogganing areas, terrain parks, walkways, access roads and other ski area facilities. You will come across signage throughout the ski area premise that are important to respect and understand. Please pay close attention to all signage. It is present for the safety of both guests and employees. Failing to follow the directions on these signs may result in the loss of your ticket or pass. It is your responsibility to be aware of mountain signage at all times.

Ski area boundary

SKI AREA BOUNDARY sign D01

Most ski areas mark their operational boundaries with fencing or signage. The terrain within the ski area boundary is patrolled by the ski patrol and some hazards are marked. The area beyond the ski area boundary is neither controlled nor patrolled by the ski patrol. Some ski areas permit skiers and snowboarders to travel beyond the ski area boundary into the backcountry. Backcountry travel can be very hazardous and requires specialized equipment, training and experience. Do not travel into the backcountry if you are not qualified to do so. Some ski areas may close their ski area boundaries or portions of the boundary. A closure sign must be respected and obeyed. Breach of a closure could result in the loss of ski area privileges and other sanctions.

Closed runs

Skiing and snowboarding in closed runs and areas is strictly prohibited. Runs are closed for several reasons: trees have fallen onto the run, ditches or holes have rendered the run unsafe, a race or other events are taking place, Terrain Parks are not yet ready to open, or perhaps machinery is operating. Observe and obey all posted signs and warnings. Ignoring these messages may put you at greater risk. Those who violate closures may lose lift privileges.

Marking, Flagging & Fencing

There are a number of different signs and markers to indicate conditions, boundaries and warnings on the Ski Area Premise.

All poles, flags, fencing, signage and padding on equipment or objects or other forms of marking devices are used by the ski area to inform you of the presence or location of a potential obstacle or hazard. These markers are no guarantee of your safety and will not protect you from injury. It is part of your responsibility under the Alpine Responsibility Code to avoid all obstacles or hazards, including those that are so marked. Inbound terrain includes natural hazards including cliffs and cornices. Ski with caution, unmarked objects and hazards may exist.

Relative trail difficulty

The designation of run difficulty is set by each ski area individually. Skiers and riders should be advised that a Green Circle, Blue Square or Black Diamond trails are not necessarily the same as a similarly rated trail at another area. Skiers and riders should work their way up, beginning with the easiest trails, no matter what their ability level may be, until they are familiar with the trails at each ski area.

Walking in skis areas

Walking in ski areas should not be overlooked as a risk, with potential for serious injuries. There are many wet, icy, slippery surfaces through the ski area premise. Slips, trips and falls are common and all users should take precautions at all times when travelling throughout a ski area. Ski boots and many types of other footwear do not provide good traction, and extra caution should be used when walking.

Disc Golf

Play Safe • Respect the Mountain • Have Fun

Important Rules & Reminders

Play is permitted during opening hours only. A valid ticket is required to play – please see Guest Services.
Exclusion of Liability – All use of the Disc Golf Course is subject to the Exclusion of Liability and Assumption of Risk Notice that is posted on signs around the property. PLEASE READ THE NOTICE CAREFULLY!
Play at your own risk – This course features natural, rugged terrain including steep slopes, rocks, uneven ground, and other hazards. Proper footwear is essential. Review the list of Risks, Dangers and Hazards posted and available at guest services.
Stay on Designated Paths – Follow the course map and directional signage. Do not enter ski lift zones, maintenance areas, do not walk up or down bike trails or off-trail sections.
Be Aware of Others – Do not throw if anyone or any wildlife is within range. Watch for mountain bikers at trail crossings.
Respect Nature – No littering. Do not damage plants or wildlife habitats.
Children under 12 must be accompanied by an adult.
No Smoking, Alcohol, or Drugs on the course.
Weather changes rapidly. Discontinue play in storms, high winds, or poor visibility.
Only leashed and well-behaved pets are allowed. Clean up after your animal.
In Case of Emergency: Report accidents or injuries immediately to resort staff. Emergency contact information and a trail map are available at Guest Services.
Allow faster groups to play through.
Enjoy responsibly and respect other guests.

Avalanche Beacon Park

The avalanche beacon park at the top of the mountain is open for use.

Location: behind the blue fence marked as “Beacon Park” beside the public top hut.

Bring your avalanche transceivers on Uphill Nights or anytime and practice your avalanche rescue skills. Practicing of critical life-saving skills like using an avalanche transceiver in combination with an avalanche probe and shovel means you are more likely to save a life when the worst case happens. You can register with the Canadian Avalanche Association for their Avalanche Search and Rescue course .

Accessibility

Accessibility is a priority at Mount Sima. We strive to make our facilities welcoming and inclusive for all visitors. Our amenities include:

Accessible Parking: We offer six designated accessible parking spots close to the lodge for convenience.
Ramp Access: A ramp on the south side of the building leads to an accessible entrance for easy access to the lodge.
Accessible Washrooms: Wheelchair-accessible restrooms are available inside the lodge for comfort and ease of use.
Adaptive Equipment & Support: We are committed to providing opportunities for all guests to enjoy the slopes. Contact us in advance to inquire about adaptive equipment and assistance options.

If you have specific accessibility needs or require additional assistance during your visit, please reach out to our team—we’re happy to help make your experience at Mount Sima as enjoyable as possible.

Travellers

Mount Sima is Yukon’s premier adventure destination, offering year-round outdoor experiences in the heart of Canada’s north. Whether you’re visiting for skiing, snowboarding, mountain biking, or summer glamping, here’s what you need to know:

Getting Here

By Air: Whitehorse International Airport (YXY) is just a 15-minute drive from Mount Sima, with regular flights from Vancouver, Calgary, Edmonton, and other major Canadian cities.
By Car: If you’re driving, Whitehorse is accessible via the Alaska Highway, offering stunning northern landscapes along the way. Rental vehicles are available in town.

Seasons & Activities

Winter (December–April): Enjoy skiing and snowboarding on groomed trails and glades, plus rentals, lessons, and après-ski events.
Summer (July–August): Experience downhill mountain biking, scenic chairlift rides, disc golf, and unique glamping accommodations.

Facilities & Amenities

The Lodge: Our cozy lodge features a cafeteria, licensed bar, and rental shop for gear and equipment.
Local Vibes: Mount Sima has a friendly, welcoming atmosphere with a mix of local riders and visitors from around the world.
Accessibility: We are committed to inclusivity, with accessible parking, ramps, and facilities.

Weather & Packing Tips

Yukon’s weather can be unpredictable. Winters can be cold (-20°C and below), so dress in layers and bring proper gear. Summers are mild, with long daylight hours—perfect for outdoor adventures.

Where to Stay

Whitehorse offers a range of accommodations, from hotels and lodges to unique wilderness retreats. On-site glamping options (wall tents and a geodome) are available in the summer.

Need More Info?

Contact us anytime for travel tips, gear recommendations, or booking assistance. We can’t wait to welcome you to Mount Sima!

FAQs

What is the emergency numbers in the Yukon?

Call 911 when there is:

a life-threatening emergency or medical situation;
a crime in progress;
a fire;
a serious accident; or
an exposure to, inhalation of or swallowing of a poisonous substance.

Yukon has basic 911 service throughout the territory. 911 will connect you to the RCMP, fire department or emergency medical services (EMS).

You will be asked “Which community are you calling from?” and “Do you need police, fire or EMS?”

If you need Fire or EMS, your call will be forwarded to a secondary call taker for dispatch. Volunteer fire departments may not answer all calls. If that happens, call 911 again and ask the call taker to try the next closest department.

Answer all the questions to help first responders get to you. Don’t hang up until you are told to. EMS dispatchers might provide pre-arrival medical care by telephone instruction.

Can I sign the rental Liability & Waiver Agreement if I’m under 19?

No, the rental Liability & Waiver Agreement must be signed by someone 19 years or older. The person signing must be present at the rental centre at the time of signing. This agreement cannot be signed over the phone or by email.

How long does it take to get my gear waxed and sharpened?

Waiting times vary depending on the season. Typically, your gear will be ready within 12 to 72 hours. Our rental staff will give you an estimated pickup time when you drop off your gear. Once your tune-up is complete, we’ll send you a text message.

Why do you need my weight, height, and age when renting gear?

We need this information to properly adjust your bindings for safety and performance.

Do you offer gear rentals for more than one day?

Yes, we do! Plus, you’ll get a discount on multi-day rentals.

Do I need damage protection?

Damage protection is not mandatory, and you can opt-out. However, we strongly recommend getting it to avoid unexpected repair costs.

Do I need poles if I’m a beginner skier?

No, beginners should not use poles as they can hinder skill development, according to ski instructors.

Can you adjust my bindings to fit my boots?

Yes, we can. However, it depends on the type and age of your bindings and boots. Bring them in, and our technician will check them for you.

Can I adjust my gear by myself in the rental shop?

No, but we have a designated area outside in front of the rental shop with all the tools you need to make adjustments.

What’s the largest equipment you have?

For skis, the largest boot size we carry is US 15. For snowboards, the largest boot size is US 13.

What’s the smallest equipment you rent?

We rent skis and snowboards starting from size 80 cm, with junior boot sizes starting at size 8.

Do you rent ski goggles?

No, we don’t rent ski goggles, but we do sell them.

Do you rent winter jackets and/or pants?

No, we don’t rent winter clothes.

Do you have lockers?

Yes, we do! Lockers are located in the cafeteria, next to the bathrooms. Please bring coins

Do you sell old equipment?

Yes, we do! We sell used gear at the end of the season. Watch our social media and newsletter for announcements.

Can I park overnight?

There is no overnight parking in our parking lot. If you would like to park overnight near the mountain, please park down the road.

Is there an ATM onsite?

There is no ATM onsite. The closest one is located at the McCrae Petro-Canada Gas Station on the Alaska Highway.

Do you have a lost & found?

Yes! Any loose Credit/Debit or ID cards are kept for 24hrs and passports will be kept for one week at Guest Services.

For larger items, there are two bins that get rotated weekly. The first bin is located in the cafeteria; this one contains the newer added items. The second bin is located outside to the right of the main entrance to the chalet.

Mt. Sima attempts to safeguard all items we find on the property. Items are kept for 14 days and then discarded for public health and safety.

Do you offer Gift Certificates?

We offer gift certificates or vouchers for physical products or services (no food or beverage). They are only valid for the season they are purchased in and cannot be carried over to the following season. Please come to Guest Services to acquire a gift certificate or voucher.

Gift certificates cannot be exchanged for cash. We are not responsible if a gift certificate is stolen, lost, destroyed, or used without permission and we won’t be able to provide any replacement in these circumstances.

The Local Gift Card can be purchased online and used for food and beverage purchases as well as physical products or services.

Is there a shuttle from Whitehorse to Mt. Sima?

Currently, there are no shuttle services from Whitehorse to Mt. Sima. You will need to travel by car which you can rent or take a taxi.

What’s the refund policy?

You can find all our refund policies here https://mountsima.com/policies-information/

My email or password are invalid on the webstore but I have an account. What do I do?

If you can’t retrieve your password by clicking the “forgot password” link, you’ll need to create a new profile with the same email address.

Is there a family or student discount on lift tickets?

No, the family and student discount is only provided on season passes.

What happens if my day ticket falls off?

If proof of purchase is provided, you’ll receive another ticket free of charge. If no proof of purchase is provided, you’ll need to purchase another ticket.

I forgot my season pass at home, can I still ski?

Yes, your season pass comes with one complimentary lift ticket. Each lift ticket afterward is $10.50.

Can I upgrade my half day/bunny hill ticket?

Yes, your lift tickets can be upgraded. Visit Guest Services to pay the difference for your ticket.

What is Glamping?

Glamping, a stylish fusion of outdoor comfort and adventure, is revolutionizing the traditional camping experience. Immerse yourself in the world of glamping, where glamorous camping comes to life in the heart of nature. A luxurious dome surrounded by surrounding mountains provides exceptional refuge, creating a memorable escape from everyday life.

At the heart of this exceptional glamping experience are thoughtfully designed accommodations, from a spacious dome to well-appointed tents. Each glamping stay promises luxurious comfort, with plush beds, outhouse access, and an outdoor kitchen for an outdoor dining experience.

Where do I go when I arrive at Mount Sima?

The self-check-in kiosk is under the large wooden arch facing the parking lot. You will find instructions, keys, and a map to hike up the hill and to the glamping site.

How do we access the site?

Access to the site is via a walking trail. Guests can walk for 15 minutes on easy terrain trails that are clearly marked and provided on trail maps.
For guests that want to add to their luxury experience and arrive at the campsite via side-by-side and have their luggage taken up can do so for only $10 per person. The same service is available upon checkout. If you would like transportation outside of 9am-5pm, it will be a special request and will need to be arranged no later than 24hrs in advance.

Do I need to bring any equipment?

Luxurious camping, or glamping, provides an unmatched experience without forcing campers to carry their own gear. Glamping relieves you of these logistical burdens, in contrast to traditional camping, which frequently calls for meticulous planning and the transportation of heavy gear. Glamping locations have completely furnished lodging, so you don’t need to pack more.

What should I bring?

A sense of adventure
Clothing and outerwear as necessary.
Any food to prepare meals in our fully equipped outdoor kitchen.
S’mores to enjoy around your personal fire pit. Should you forget them, we have some for purchase.
Towels, unless you are staying in the Aurora dome where towels are provided.

Is breakfast included in my reservation?

We do not offer food or beverages at this time, but we are happy to provide menus and information about restaurants and stores in the area!

What months of the year are you open?

for the 2024 season we are open until the end of September. We will reopen the sites in June/July depending on weather with the hopes to offer year round glamping experiences very soon!

Will I receive a refund if we need to cancel?

Guests get a full refund if they cancel up to 5 days before check-in.
In addition to the above, we offer a non-refundable option—guests pay 10% less at the time of booking; however, this option is non-refundable.

Is there WiFi?

The glampsite does not have WiFi.
Cell phone service is available from most providers.

We have guest WiFi available at our base and around the main lodge.

We encourage guests to disconnect and immerse themselves in the natural beauty that surrounds them.

Can I book your whole Glampsite for a Special Event?

We would be delighted to host your special event at Alpine Escape, provided the location has availability. Please reach out to us directly to discuss availability and rates, along with any special requests or requirements.

Can children stay?

Absolutely! Bring the whole crew!

Can I bring my pet?

If you have brought your pet(s), you must bring a bed for your pet, and a crate. The animal(s) must not be allowed on any of the furniture in the tent unless they are very clean as any dirt or stains will be considered damage, and must never be left unattended inside the tent. Summer season is TICK and dirt season for dogs – you agree to ensure your pets do not bring these into the tent, and especially, onto the furniture. There is a fee of $20 per pet per stay.

Are the Glampsites accessible?

Due to the nature of our accommodations, we are unable to offer a truly barrier-free or fully accessible experience. Our canvas tents and domes have a lip on entry and have a step to the platform that hosts the tents. The interior of most sites does not offer the space necessary for a motorized or manual chair, and we are unable to offer fully-accessible washrooms. We are working to ensure that in the future a portion of our sites at each location offer a ramp for some mobility assistance. We continuously seek out additional ways to increase accessibility wherever possible.

Behaviour Policy

Please advise the Snow School Manager of any behaviour concerns or challenges that may impact the lessons being positive and safe for all involved, as well as strategies that are helpful for the participant.
Instructors are not able to address significant behaviour challenges such as self-injurious behaviour, physical and verbal abuse of others, inappropriate sexual behaviour, violence, profanity or a consistent unwillingness to participate.
Caregiver accompaniment may be requested. Unfortunately, in extreme situations, a participant may not be able to continue in the lessons.

Medication and personal care

Our instructors are not able to administer medication or cater to specific personal toileting needs. If you need help with these areas please arrange to have a family member or caregiver meet you as required.

Sit Ski Weight Limit

The weight limit for our sit ski equipment is a maximum of 200lbs.

Sit Ski Cold Weather Policy

If the temperature at Mt Sima is -15 degrees celsius or below, Mt Sima will cancel Sit-Ski lessons and reschedule to another date.

What are outriggers?

Outriggers are a type of adaptive snowsport equipment for individuals with disabilities of the lower extremities who walk with a cane or crutches. Outriggers help the skier or snowboarder to balance while acting as canes with short ski tips on the ends.

For more information Click Here.

What is a Sit Ski?

The Sit Ski is for individuals who ski in a sitting position. This may include individuals with multiple sclerosis, muscular dystrophy, cerebral palsy, spina bifida or individuals with spinal cord injuries.

Mount Sima purchased a bi ski, a type of sit ski that has two skis on the bottom to provides a wider base than the mono ski and greater stability.

For more information Click Here.

Are the lessons all private? Do you offer group lessons?

Generally lessons will be 2 instructors to 1 student, or 1 instructor to 1 student. If there are 2 instructors: the lead instructor will be a certified CADS instructor and the second may be a volunteer.

If two individuals, of similar abilities, want to take a lesson together, we will then require that a friend/family member/support worker, who is already a skier/snowboarder, join the lesson to assist the instructor.

We welcome groups and organizations to book lessons as well. In this case instead of a group lesson, each individual would have their own instructor or we would pair up individuals of similar abilities with an instructor and support worker.

Are the beginner lessons on the bunny hill and on Green runs (Hailey’s and Pokeys)?

At this time, as we are a new program with newly certified instructors we will only be offering beginner ski and snowboard lessons on the Bunny hill.

For sit skiers who are tethered to an instructor, we will offer lessons on green runs after practice on the rope tow area.

Are parents/friends/support workers able to join the lessons?

A friend, family member or support worker, who is an experienced skier/snowboarder, is welcome to join for all lessons.

If two individuals, of similar abilities, want to take a lesson together, we will then require that a friend/family member/support worker, who is already a skier/snowboarder, join the lesson to assist the instructor.

Who are adaptive lessons for?

For neurodiverse individuals, and individuals living with a physical and/or visual disability impairments. For example, neurodiverse individuals (e.g., autism, down syndrome, learning challenges, etc.) and individuals living with visual impairments, and/or physical impairments (e.g., vision loss, blurred vision, glaucoma, cerebral palsy, spina bifida, individuals with spinal cord injuries, etc.).

As a new program, we are only offering adaptive lessons for individuals who have never ever skied or snowboarded or have a few times but are still developing their skills on the Bunny Hill/rope tow area.

Will I receive a refund if I don’t show up for my lesson?

Refunds will not be issued for no-shows. Refunds are only offered under extenuating circumstances. Please stay home if you are not feeling well and we will reschedule your lesson. Click here for information on our Cancellation Policy.

When do I pay for my lesson?

All lessons must be paid in full at the time of booking. Lessons can be paid for over the phone with a credit card or in-person at Mt Sima during operating hours.

What should I wear?

All students are required to wear a helmet.

The secret to winter fun is dressing properly for the weather. To ensure you (or your child) has a great time on the slopes, it is essential to be warm, dry and comfortable on the snow.
Layering your clothing is the best strategy for staying warm on the slopes. Generally, layering is divided into three areas:

Inner layer = Wicking layer (polypropylene underwear – top and bottoms): “wicks,” or moves, moisture away from your skin and dries quickly
Mid layer = Insulating layer (wool, fleece, sweater): keeps heat in and cold out
Outer layer = Weather Protection – Repels water from snow and blocks the wind while letting perspiration evaporate (both jacket and pants). Choose a garment that is made of waterproof, breathable material. There are several synthetic materials on the market and available at outdoor sports stores. When buying skiwear, look for fabric that is water and wind-resistant.
We also recommend wearing waterproff mitts/gloves, and goggles (necessary for windy snowy days)

You can rent skis/board, boots and helmets from the rental shop at Mt Sima.

Where do I meet my instructor?

After checking in at the Snow School desk, you will meet your instructor by the “Snow School” sign close to the bottom of the bunny hill. Ski and Snowboard instructors will be wearing orange Sima jackets.

Where do I go when I arrive at Mount Sima?

If you have already paid for your lesson, you can meet your Instructor at the base of the Bunny Hill by the Snow School Sign. Instructors will be wearing a bright Orange Sima jacket.

If you require rentals, you will check in for rentals after you check in at the Snow School desk.

The Snow School desk has relocated and will be based inside the rental shop.

If you have not paid for your lesson, please go to the Snow School desk, located in the main lodge right near the Rental shop.

How early should I arrive for my lesson?

If you require rentals and a lift ticket, we recommend arriving 45 min to1 hour before the start of your lesson to allow time to find parking, pick up your rentals and ticket.

Please note, the rental shop opens at 10:30am (Dec to mid-Feb), and at 9:30am (Feb 16th to April).

If you have a pass and gear, we recommending arriving 20 minutes before your lesson to enable time to find parking and put on your gear.